FAQS

Maximize Your Rental Investment with Simba

Common Questions

Most Popular Questions

Get the answers you need quickly with our Frequently Asked Questions. Find information on our services, policies, and more in one convenient place

Our average days on market is less than two weeks. 

Rental activity is strong year around in the Bay Area. However, prices usually soften 5%-10% during the holidays (November – December). 

1. We review the most similar comps and the condition, layout of the home to determine the best possible price.

2. Schedule a Virtual Property Consultation so we can learn more about your home. We can provide you with an rent estimate within a 10% range based on certain factors.

3. Rental activity is strong year around in the Bay Area. However, prices usually soften 5%-10% during the holidays (November – December).

We actually pay attention to our contractor spend and quality of work. We request all contractors to provide detailed itemized invoices as well constantly request tenant feedback on work completed. 

You can only visit anytime the property is vacant.

When it’s occupied, we ask owners not to visit the property. It breaks the buffer between you and the tenant and hurts our ability to effectively manage the property. To make owners feel confident the home is being cared for, we do an annual inspection and take photos of the property.

  1. If you are not a resident of California, the California Franchise Tax Board (FTB) requires property managers withhold 7% of the gross rent and submit it to them.
  2. If you are a California resident, you simply complete a Form 590 which we’ll send you with the management agreement. 
  3. If you are not a California resident you can apply through the FTB for a Waiver or Reduction from the 7% withholding, more information will be provided in your management agreement. Additional information can be found here. 

It’s usually best to wait until the home is vacant to sell it. However, if a client needs to sell while it’s occupied, we will work with the tenant to make sure things go smoothly.

Generally $25 less than one month’s rent. This is so the tenant does not confuse the deposit as last month’s rent.

We are legally required to return the deposit within 21 days of getting possession back of the home. During that time period, we will conduct a move out walkthrough and coordinate any repairs needed. We will collect the receipts from the vendors and provide the departed tenant with the deposit, minus any deductions, as well as any invoices for deductions made.

Once per year we do a walkthrough of the property and prepare a report.

On the 1st of each month, we deposit the prior months rent into your bank account. We also send you an owner statement detailing income, expenses, invoices, and photos of any maintenance work that was performed that month.

  1. We use a professional after hours maintenance service who is available 24/7/365. This company takes the call, troubleshoots, and dispatches emergency repairs based on our instructions. 
  2. If warranted, they contact the property manager after hours to help manage the situation.
  3. The next business day, you will receive an update regarding what happened and the actions we took. 
  4. It’s important to note, after-hours emergency maintenance is handled without prior notification so that your property and the tenant are protected (and so you can sleep:).
  • Plumbing blockages they cause
  • Damage they cause above normal wear and tear
  • Cleaning and carpet cleaning once they move out
  1. If the property is vacant, yes. 
  2. If the property is occupied, we only use our preferred vendor network in order to protect the tenant and ensure repairs are done right.

We will utilize the funds that we have on hand for your property to pay vendor for any work performed. In the event we need additional funds, our clients will have access to a portal where they can deposit funds if needed.

  1. Remove all furniture and other personal belongings. Renting unfurnished is better unless you are doing AirBnB. 
  2. If you want to handle any repairs yourself, follow these simple guideline:
    • All walls professionally painted (trim painted as needed)
    • All systems and fixtures checked for proper functionality 
    • Smoke alarms with 10 year sealed lithium ion battery installed in each bedroom, living area, and each level. CO alarm installed on each level
    • Landscaping should be well maintained 
    • Home should be professionally deep cleaned, including any carpets.

Need more help?

Owner Portal

View your financial statements, access shared documents, and set up your online payment options.